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This content has been automatically translated from Ukrainian.
We are fixing the Windows crash caused by CrowdStrike. First, boot Windows in safe mode or in the Windows recovery environment.
Booting in Safe Mode
- Press Win + R to open the Run dialog.
- Type msconfig and press Enter.
- Go to the Boot tab and check the "Safe boot" option. Select "Minimal" and click "OK".
- Restart your computer.
Booting in Windows Recovery Environment
- Turn on your computer and press F8 or Shift + F8 (some systems may have a different key combination) during startup.
- Select "Repair your computer" or "Troubleshoot".
- Go to "Advanced options" and select "Command Prompt".
Deleting the file 'C-0000029*.sys' from the CrowdStrike directory
Open File Explorer and navigate to the directory:
C:\Windows\System32\drivers\CrowdStrike
Find the file that matches the pattern C-0000029*.sys.
Delete this file. To do this, right-click on the file and select "Delete", or select the file and press Shift + Delete.
Normal Boot of the Host
- Restart your computer in normal mode.
- If you used the msconfig method, open the Run dialog again (Win + R), type msconfig, go to the Boot tab, and uncheck the "Safe boot" option. Click "OK" and restart your computer.
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