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This content has been automatically translated from Ukrainian.
Fix a Windows crash caused by CrowdStrike. First, let's download Windows in safe mode or in the Windows recovery environment.
Start in safe mode
- Press Win + R to open the «Run» dialog box.
- Enter msconfig and press Enter.
- Go to the «Download» tab and check the «Safe Download» flag. Select «Minimum» and press «OK».
- Restart your computer.
Running in Windows Recovery Environment
- Turn on the computer and press F8 or Shift + F8 (some systems may have a different key combination) at startup.
- Select «Computer fix» or «Troubleshoot».
- Go to «Advanced parameters» and select «Command line».
Delete the file 'C-0000029*.sys' from the CrowdStrike directory
Open File Explorer and go to the directory:
C:\Windows\System32\drivers\CrowdStrike
Find the file that matches template C-0000029*.sys.
Delete this file. To do this, right-click on the file and select «Delete», or select the file and click Shift + Delete.
Normal host loading
- Restart your computer as usual.
- If you used the method via msconfig, open the «Run» (Win + R) dialog box again, type msconfig, go to the «Download» tab, and uncheck «Safe Download». Press «OK» and restart the computer.
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